Reports to: Director of Product and Retail Sales
Salaried Exempt
$42,016 annual, Benefits Package Available
Qualifications:
- Bachelor’s degree in business, retail sales, merchandising, or equivalent experience in Retail Sales
- Excellent written and verbal communication skills. Advanced skills in customer service and a commitment to Diversity, Equity, Inclusion and Racial Justice.
- (1) year experience in retail sales
- Advanced Mathematical and Accounting Skills
- Advanced proficiency in Windows Operating Systems and Microsoft Office 365 and Point of Sale.
- Ability to manage database information, produce reports, and analyze data.
- Ability to meet sales quotas and sales goals
- Excellent judgment with the ability to work independently and manage multiple projects and deadlines
POSITION SUMMARY:
The focus of this position is the safe delivery of all Retail Sales activities that support member satisfaction and contribute to membership growth and retention, and goal achievement of council strategies, the Girl Scout Leadership Experience, and the National Program Portfolio.
The Retail Sales Specialist delivers retail sales opportunities in assigned geographic locations through shops, traveling shops, and other pathways including day camp, resident camp, and various council and Service Unit events. Ensures Diversity, Equity, Inclusion, and Racial Justice are represented in all retail sales environments, including underserved areas and low-income families.
Works Collaboratively with volunteers, troops, service units, and all other Specialists to engage and support membership in delivering quality, safe retail sales operations at all Girl Scout levels. Functions include but are not limited to, assuring adequate staffing to meet customer needs, daily opening and closing activities, expense monitoring, stocking, store layout and merchandising, inventory control, and generation and analysis of reports. Ensure customer satisfaction to positively impact Council Net Promoter Score and membership and retention goals/strategy.